7th August 2018

Authentication Problem - Account Creation Unavailable

An issue with user account creation was identified on August 3rd. This resulted in new user account accounts not being created at the point of sale. Following an extensive investigation it was determined that the root cause was due to an incorrect LDAP creation configuration on https://www.annatech.com which generated in correct DN attributes. The issue has since been resolved and new account creation is back to normal.